Returns & Exchanges
At Maxpedition, we stand behind the quality of our gear and offer a 30-day return policy for unused items in their original packaging. We are committed to ensuring you have the right equipment for your mission, providing a seamless process for both returns and size exchanges.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to return or exchange.
Print Shipping Label
Once your request is approved, download and print the prepaid shipping label provided via email and securely package your gear.
Ship the Package
Drop off your package at any authorized carrier location, ensuring all original tags are attached and the Return Authorization form is included inside.
Inspection and Refund
Our quality control team will inspect the items upon arrival, and your refund or exchange will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing